general service agreement
This agreement is in effect as of the date of subscription.
Ray Hill Incorporated Service Agreement
This agreement is made between “The Subscriber” / “The Client” and “Ray Hill Incorporated”.
Ray Hill Incorporated (RHI) will be referred to as “The Agency” and/or RHI in this agreement.
The Subscriber/Client will be referred to as “The Subscriber” and/or “The Client” in this agreement.
This agreement is in effect as of the date of subscription.
We reserve the right to change this General Service Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this General Service Agreement periodically to familiarize yourself with any modifications. Your continued use of our services after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.
The client is engaging the agency as an independent contractor for the purpose of providing any or all of the following services: Bookkeeping, Financial Advisory, Accounting, Taxation, and or not limited to Marketing and E-Commerce services.
The client hereby authorizes the agency to access their cloud-based financial accounts, proprietary systems, and any other accounts necessary to complete the services henceforth mentioned.
Managed Services refers to RHI’s pre-selected group of the most requested services for fully maintaining and servicing an organization’s consulting requirements. Pricing/Billing is based on the standard rates in the pricing section (“See pricing on the website for more details“), and/or applicable authorized coupons/discounts. The following is a detailed breakdown of what a managed service may be comprised of:
Please be advised that prices are subject to change without notification. Prices are all in USD.
project & task completion dates
The agency and the client must work together to complete assigned projects and tasks in a timely manner. Any time for performance or milestone time or date set forth in the client portal/project management tool is approximate only. RHI will use its reasonable endeavors to perform within or by the time or date given but makes no guarantee in respect of times or dates given. If RHI revises any time or date given within the client portal/project management tool, RHI will advise you of the new approximate time or date as soon as reasonably practicable.
assignment of projects
RHI reserve the right to assign subcontractors to a project/task to ensure the right fit for the job as well as on-time completion. RHI will bring to the attention of the client if any subcontractors will be used to work on the client’s project/task and that subcontractor will be required to sign an NDA before any information is given and before any work is assigned to the subcontractor.
single point of contact
The single point of contact is considered to be the client’s representative on file at the time of subscription sign-up. Multiple contacts may be assigned at a later date once added to the client portal. All changes, updates, approvals, and modifications should come through this person in order to keep the project on task and on time. Any inquiries made outside of this point of contact will be pushed through the point of contact for verification.
price estimates and payments arrangements
All subscriptions are subject to a start-up and preparation fee unless otherwise negotiated and/or an authorized coupon code is applied.
The monthly payments after the initial startup costs will be based on the subscription of choice plus applicable taxes. Add-ons decided upon between the client and agency will be added to the monthly payments. The full amount as invoiced is payable before or on the fifth day of the month.
Payments can be made via check or online via credit card or PayPal. If payment is made on-line using a credit card, Paypal account, or any other means of electronic payment, the payment may be susceptible to fees charged to process the payment.
Delinquent bills will be assessed a $15 charge if payment is not received within 15 days of the due date. If an amount remains delinquent 30 days after its due date, an additional 10% penalty will be added for each month of delinquency. If an amount remains delinquent 120 days after its due date, RHI reserves the right to remove the webpage(s) from viewing on the Internet until final payment is made. Any items created by RHI including logos, mock-ups, website designs, and domain names remain property and copyright of RHI until the payment is paid in full by the client.
In case collection proves necessary, the client agrees to pay all fees incurred by that process. This agreement becomes effective only when the subscription is initiated.
In no event will RHI be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages.
If any provision of this agreement shall be unlawful, void, or for any reason is unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
The agreement contained in this ”General Service Agreement” constitutes the sole agreement between the agency (RHI) and the client regarding the agency’s services provided. Any additional work not specified in this agreement must be authorized by a written change order. All prices specified in the subscription will be honored for six (6) months after the date of the initial subscription. Continued services after that time will require a new agreement.
copyrights and trademarks
The client represents to RHI and unconditionally guarantees that any elements of data, financial properties, text, graphics, photos, designs, trademarks, or other sensitive information furnished to RHI for inclusion in web pages, graphic designs, or our proprietary systems are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend RHI and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.
RHI is and remains the owner of all intellectual property rights of any kind (including moral rights): wherever subsisting; whether or not in a material form; whether registered or unregistered; whether created and in existence before or after the Date; and whether developed or created by RHI specifically for the purposes of the subscription or otherwise, including but not limited to all drawings, technical data or designs that are owned, created or developed by RHI and used by RHI in relation to the subscription.
laws affecting electronic commerce
From time to time governments enact laws and levy taxes and tariffs affecting Internet electronic commerce. The client agrees that the client is solely responsible for complying with such laws, taxes, and tariffs, and will hold harmless, protect, and defend RHI and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the client’s exercise of Internet electronic commerce.
copyright to technical & financial data
Copyright to the finished assembled and/or analyzed work of technical and financial data or properties produced by the agency (RHI) is owned by RHI until final payment of the issued invoice, the client is assigned rights to use as a website, the design, graphics, and text contained in the finished assembled website and documents. RHI and its subcontractors retain the right to display indemnified samples of graphics and other technical data elements as examples of their work in their respective portfolios.
The subscriber agrees to the terms of this agreement on behalf of his or her organization or business and consents that he or she is an authorized agent of their business.
Subscribing to our services acknowledges that you have read and agreed to all of the above in cooperation with RHI in the production and deployment of the agreement described above. Subscribing to our services also acknowledges that if under any circumstances you cannot afford to pay the remaining balance the client forfeits any deposits and will have everything produced by RHI revoked and the agreement will be terminated until the client can pay the remaining balance in full.
All terms of this agreement are contingent upon strike, accidents, or other causes beyond our control.
UNLESS OTHERWISE EXPRESSED, RAY HILL INCORPORATED EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
If you have any questions or comments about the terms outlined above, you can contact us at:
Ray Hill Incorporated.
101 6th Ave. Unit 8
New York, NY 10013, USA